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Mortgage, PMI & ROV

Mortgage Appraisal Process Explained

Who orders it, why the lender needs its own, and your right to a copy — the mortgage-specific side of the appraisal process.

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Mortgage, PMI & ROV5 min read

A mortgage appraisal follows the same core appraisal standards as any other, but a few things about who orders it, why, and what rights you have are specific to the lending context.

Three Things Specific to a Mortgage Transaction

The Lender Orders It, Not the Borrower

In a purchase or refinance, your lender selects and orders the appraisal — typically through an appraisal management company or its own approved appraiser panel — even though the borrower usually pays the fee.

Why the Lender Needs Its Own Appraisal

The lender is using the property as collateral for the loan, so it needs an independent, current opinion of value it can rely on for its own underwriting decision — separate from any appraisal you may have obtained for another purpose.

You Have a Right to a Copy

Under the Equal Credit Opportunity Act (Regulation B), you're entitled to a copy of the completed appraisal — generally provided promptly upon completion, or at least three business days before closing, whichever is earlier.

Your Right to a Copy, in Plain English

Under Regulation B (implementing the Equal Credit Opportunity Act), your lender must provide a copy of the completed appraisal — generally promptly after it's finished, and no later than three business days before your closing, unless you affirmatively agree to receive it later. This is a federal consumer protection, not something you need to specifically ask your lender to honor.

Why an Independently Ordered Appraisal Usually Can't Substitute

Even a well-documented, independent appraisal you order yourself generally can't replace the appraisal your lender requires for underwriting — lenders have their own ordering process, panel requirements, and appraiser independence rules designed specifically for the loan decision. Confirm directly with your lender before assuming an outside appraisal will be accepted for this purpose.

What This Does Not Mean

This isn't legal or lending advice, and specific procedures vary by lender and loan program. Confirm your specific rights and your lender's exact process with your loan officer or the CFPB's published guidance on Regulation B.

Frequently Asked Questions

Generally no — most lenders require an appraisal ordered through their own process for underwriting, regardless of any independent appraisal you obtained separately. Confirm with your loan officer whether they'll accept an outside report.

Your lender is required to provide it — you don't need to request it from the appraiser directly. If you haven't received it and you're close to closing, follow up with your loan officer.

You can affirmatively waive the three-business-day advance timing (receiving it later, but still before closing) — this must be a deliberate choice on your part, not something a lender can simply skip.

The appraiser will generally need to inspect the property, which may involve scheduling access with you, but formal communication about the value itself typically runs through the lender, not directly with the borrower.

See our related guide on the reconsideration of value (ROV) process — that's the defined path for raising factual errors or overlooked information through your lender.

This information is provided for general educational purposes and reflects general Regulation B guidance — it is not legal advice. Confirm your specific situation with your lender or an attorney.

Have Questions About a Mortgage Appraisal?